Yandex Market service for the packer

Manyuk Valeria

Tools:

Project Description

service provided by Yandex, which allows you to automate the processes of storing, assembling and packing orders, as well as optimise the delivery of goods to customers.

My main task was:

to develop a way to prompt the packer of Yandex Market with information about the choice of packaging material, as well as to develop an interface for this service.

Problems description:

Taking the time to choose the type of packaging;
Non-intuitive design for new professionals.

My steps in solving the tasks:

analysis;
jobs to be done;
user Flow;
design layouts.

Analysis

Method:

in-depth interview.

Target audience:

Yandex.Market warehouse workers.

Hypothesis:

If we provide an interface with minimal user interface design elements, then the packager will work faster and more efficiently;
if you pack the largest number of items per hour/shift. Upon the fact of packed items, a salary is paid.

The results of the analysis

jobs to be done

When I scan products or packages, I want to see them in the system so that I don't miss anything.

1

When I scan the goods, I already want to understand which package to put the goods in, so that I don't waste time searching for the same package later.

2

When I use another package that is not recommended for the product, I want to be able to safely complete the cell so that there is no prohibition for further actions.

3

When I have a question about several packages, I want to deal with it right away, so that there will be no incidents about my work later

4

Hypothesis

If you create an interface with minimal UI elements, users will read information faster and more efficiently. Consequently, the employee's productivity will increase, and the business's profit will increase.

User Flow

The screen with
the scanned product

column indicates scanned items

2

The screen with all scanned items

The system tells you that the packer has selected the recommended package.

After all scanned items, an active «Close parcel» button appears

The screen «Success»

With this design solution, we were able to simplify the way the packer interacts with the interface. He will be able to work more productively and also reduce the likelihood that he will choose the wrong packaging, resulting in savings.

Thanks for watching!